NAME RTx-RemoteLinks - Conveniently create links to ticket IDs in other RT instances DESCRIPTION With a small amount of configuration, this extension lets you enter new ticket links as "foo:123" which are then displayed in the Links box as "Foo ticket #123" with a link to the remote RT instance. Currently remote ticket subjects are not fetched due to authentication complications, but this could be added in the future. CONFIGURATION Set(%RemoteLinks, Foo => 'example.com', # assumes http:// and RT at the top-level path Bar => 'https://example.net/rt', # specifies https and a subpath for RT ); Make sure to add this plugin to @Plugins as well, as described in "INSTALLATION". INSTALLATION "perl Makefile.PL" "make" "make install" May need root permissions Edit your /opt/rt4/etc/RT_SiteConfig.pm Add this line: Set(@Plugins, qw(RTx::RemoteLinks)); or add "RTx::RemoteLinks" to your existing @Plugins line. Configure your remote RT instances per "CONFIGURATION" above. Clear your mason cache rm -rf /opt/rt4/var/mason_data/obj Restart your webserver AUTHOR Thomas Sibley <trs@bestpractical.com> BUGS All bugs should be reported via email to bug-RTx-RemoteLinks@rt.cpan.org <mailto:bug-RTx-RemoteLinks@rt.cpan.org> or via the web at rt.cpan.org <http://rt.cpan.org/Public/Dist/Display.html?Name=RTx-RemoteLinks>. LICENSE AND COPYRIGHT This software is Copyright (c) 2013 by Best Practical Solutions This is free software, licensed under: The GNU General Public License, Version 2, June 1991